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	<title>Comments for The Human Workplace</title>
	<atom:link href="http://springpointservices.com/blog/comments/feed/" rel="self" type="application/rss+xml" />
	<link>http://springpointservices.com/blog</link>
	<description>Managing Real People,  Creating Good Workplaces</description>
	<lastBuildDate>Mon, 08 Mar 2010 13:35:21 +0000</lastBuildDate>
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		<title>Comment on Workplace Coaching? Affirmative by shaun</title>
		<link>http://springpointservices.com/blog/workplace-coaching-affirmative/comment-page-1/#comment-531</link>
		<dc:creator>shaun</dc:creator>
		<pubDate>Mon, 08 Mar 2010 13:35:21 +0000</pubDate>
		<guid isPermaLink="false">http://springpointservices.com/blog/?p=254#comment-531</guid>
		<description>Hi Lissa-

What I find is that the problem cuts both ways.  Of course it&#039;s true that some supervisors become focused on responsibility, authority, and control right away - which makes for tons of problems for the supervisor and the workplace.

But I also see a portion of employees instinctively geared up to see the boss - any boss - as an adversary, if not an outright enemy.  This emotional undercurrent is hard to prove sometimes, but it&#039;s real.

My point always is that it&#039;s up to the supervisor to ride out some of the early resistance, stay focused, and keep the big picture in mind.  It seems obvious, but it gets lost in the day-to-day functioning.

Thanks for stopping by. Lissa.

Shaun</description>
		<content:encoded><![CDATA[<p>Hi Lissa-</p>
<p>What I find is that the problem cuts both ways.  Of course it&#8217;s true that some supervisors become focused on responsibility, authority, and control right away &#8211; which makes for tons of problems for the supervisor and the workplace.</p>
<p>But I also see a portion of employees instinctively geared up to see the boss &#8211; any boss &#8211; as an adversary, if not an outright enemy.  This emotional undercurrent is hard to prove sometimes, but it&#8217;s real.</p>
<p>My point always is that it&#8217;s up to the supervisor to ride out some of the early resistance, stay focused, and keep the big picture in mind.  It seems obvious, but it gets lost in the day-to-day functioning.</p>
<p>Thanks for stopping by. Lissa.</p>
<p>Shaun</p>
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		<title>Comment on Workplace Coaching? Affirmative by Lissa Holgate</title>
		<link>http://springpointservices.com/blog/workplace-coaching-affirmative/comment-page-1/#comment-530</link>
		<dc:creator>Lissa Holgate</dc:creator>
		<pubDate>Sun, 28 Feb 2010 21:49:05 +0000</pubDate>
		<guid isPermaLink="false">http://springpointservices.com/blog/?p=254#comment-530</guid>
		<description>Great points!  I agree that coaches are allies.  Coaches should always have the intention of helping their client take it to the next level - a bit like the pilot of the client&#039;s private plane!</description>
		<content:encoded><![CDATA[<p>Great points!  I agree that coaches are allies.  Coaches should always have the intention of helping their client take it to the next level &#8211; a bit like the pilot of the client&#8217;s private plane!</p>
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		<title>Comment on Good Supervisor, Good Person &#8211; Employee Problem by shaun</title>
		<link>http://springpointservices.com/blog/good-supervisor-good-person/comment-page-1/#comment-496</link>
		<dc:creator>shaun</dc:creator>
		<pubDate>Mon, 07 Dec 2009 19:47:01 +0000</pubDate>
		<guid isPermaLink="false">http://springpointservices.com/blog/?p=294#comment-496</guid>
		<description>Thanks for your comment, Sudhir.

Micromanaging is one kind of problem, and passivity is the opposite problem.  Many managers have been legitimately &quot;burned&quot; from taking either position. The key lesson is to not learn the &quot;wrong&quot; lesson by overreacting and swinging to the other side.  

Every manager hears &quot;help your employees succeed.&quot;  Of course it&#039;s the right message, but what that means exactly in any given situation is precisely where the rubber hits the road.

Helping an employee is not charity, or social work, it&#039;s a crucial managerial function embedded in the culture of a healthy workplace. Employees can feel it when it&#039;s real. It pays huge dividends over time, plus - if it finally must happen - it makes having to end someone&#039;s employment much cleaner and less painful all around.

Thanks again for commenting.

Shaun</description>
		<content:encoded><![CDATA[<p>Thanks for your comment, Sudhir.</p>
<p>Micromanaging is one kind of problem, and passivity is the opposite problem.  Many managers have been legitimately &#8220;burned&#8221; from taking either position. The key lesson is to not learn the &#8220;wrong&#8221; lesson by overreacting and swinging to the other side.  </p>
<p>Every manager hears &#8220;help your employees succeed.&#8221;  Of course it&#8217;s the right message, but what that means exactly in any given situation is precisely where the rubber hits the road.</p>
<p>Helping an employee is not charity, or social work, it&#8217;s a crucial managerial function embedded in the culture of a healthy workplace. Employees can feel it when it&#8217;s real. It pays huge dividends over time, plus &#8211; if it finally must happen &#8211; it makes having to end someone&#8217;s employment much cleaner and less painful all around.</p>
<p>Thanks again for commenting.</p>
<p>Shaun</p>
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		<title>Comment on Good Supervisor, Good Person &#8211; Employee Problem by Sudhir Mathew</title>
		<link>http://springpointservices.com/blog/good-supervisor-good-person/comment-page-1/#comment-491</link>
		<dc:creator>Sudhir Mathew</dc:creator>
		<pubDate>Fri, 20 Nov 2009 00:24:27 +0000</pubDate>
		<guid isPermaLink="false">http://springpointservices.com/blog/?p=294#comment-491</guid>
		<description>Hi Shaun,
I think you got this right.  It is important for th supervisor to take action because employees are watching and inappropriate behavior does not change automatically. Being fully prepared and getting the message across with clear indications of what improved performance will look like is crucial. It is important for the supervisor to support the employee along the way in improving performance.  This could be providing resources, training or regular feedback so the employee knows whether he is on the right track.  Managers&#039; primary and most important mission should be to ensure the success of their employees.

Thanks for your article.</description>
		<content:encoded><![CDATA[<p>Hi Shaun,<br />
I think you got this right.  It is important for th supervisor to take action because employees are watching and inappropriate behavior does not change automatically. Being fully prepared and getting the message across with clear indications of what improved performance will look like is crucial. It is important for the supervisor to support the employee along the way in improving performance.  This could be providing resources, training or regular feedback so the employee knows whether he is on the right track.  Managers&#8217; primary and most important mission should be to ensure the success of their employees.</p>
<p>Thanks for your article.</p>
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		<title>Comment on The &#8220;Micro-Managing&#8221; Accusation by shaun</title>
		<link>http://springpointservices.com/blog/the-micro-managing-accusation/comment-page-1/#comment-444</link>
		<dc:creator>shaun</dc:creator>
		<pubDate>Mon, 05 Jan 2009 22:40:52 +0000</pubDate>
		<guid isPermaLink="false">http://springpointservices.com/blog/?p=181#comment-444</guid>
		<description>I never did see &quot;Failure to Launch.&quot;  I take it you give it a thumbs up.

Parenting, of course, can SOMETIMES be like &quot;managing&quot; - but it&#039;s also a world unto itself.

Micromanaging used to be an epithet, and I&#039;m being slightly skeptical about how easily the phrase gets tossed around.

The point that is true, of course, is that there ARE control freaks, and people who assert dominance over others through their managerial status.

When added to the idea that good managers delegate to competent people, and that even micromanagers by &quot;temperament&quot; learn they have bigger fish to fry, it adds up to a workplace ethos generally opposed to micromanaging.

But you&#039;re right, many employees need close supervision and attention to detail - until they get it right.  That&#039;s not a power trip, it&#039;s not opression - it&#039;s honesty about what reality requires.

Thanks for posting, Rick.

Shaun</description>
		<content:encoded><![CDATA[<p>I never did see &#8220;Failure to Launch.&#8221;  I take it you give it a thumbs up.</p>
<p>Parenting, of course, can SOMETIMES be like &#8220;managing&#8221; &#8211; but it&#8217;s also a world unto itself.</p>
<p>Micromanaging used to be an epithet, and I&#8217;m being slightly skeptical about how easily the phrase gets tossed around.</p>
<p>The point that is true, of course, is that there ARE control freaks, and people who assert dominance over others through their managerial status.</p>
<p>When added to the idea that good managers delegate to competent people, and that even micromanagers by &#8220;temperament&#8221; learn they have bigger fish to fry, it adds up to a workplace ethos generally opposed to micromanaging.</p>
<p>But you&#8217;re right, many employees need close supervision and attention to detail &#8211; until they get it right.  That&#8217;s not a power trip, it&#8217;s not opression &#8211; it&#8217;s honesty about what reality requires.</p>
<p>Thanks for posting, Rick.</p>
<p>Shaun</p>
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		<title>Comment on The &#8220;Micro-Managing&#8221; Accusation by Rick</title>
		<link>http://springpointservices.com/blog/the-micro-managing-accusation/comment-page-1/#comment-443</link>
		<dc:creator>Rick</dc:creator>
		<pubDate>Mon, 05 Jan 2009 22:14:22 +0000</pubDate>
		<guid isPermaLink="false">http://springpointservices.com/blog/?p=181#comment-443</guid>
		<description>Hi Shaun,

I wanted to get to this a little more quickly than today, but getting our last off to school (the key word is &quot;launch&quot;) proved more difficult than anticipated.  McGoldrick &amp; Carter notwithstanding, neither Joanna nor I are experiencing &quot;empty nest syndrome.&quot;  Did you ever see &quot;Failure to Launch?&quot;

Regarding manangement and micromanagement, managers are needed and so, darn it all, is a little micromanagement sometimes.  The problem, of course, comes in when we confuse management, and even micromanatement, with leadership.  The world is, I think, overrun with anxious micromanagers and, sadly, leadership deficient.  

You&#039;re right, however.  The unwillingness to be competent demands micromanagement, and, sadly, vice versa.

By the way, I like your blog.  Is a newsletter in somewhere in our future?</description>
		<content:encoded><![CDATA[<p>Hi Shaun,</p>
<p>I wanted to get to this a little more quickly than today, but getting our last off to school (the key word is &#8220;launch&#8221;) proved more difficult than anticipated.  McGoldrick &amp; Carter notwithstanding, neither Joanna nor I are experiencing &#8220;empty nest syndrome.&#8221;  Did you ever see &#8220;Failure to Launch?&#8221;</p>
<p>Regarding manangement and micromanagement, managers are needed and so, darn it all, is a little micromanagement sometimes.  The problem, of course, comes in when we confuse management, and even micromanatement, with leadership.  The world is, I think, overrun with anxious micromanagers and, sadly, leadership deficient.  </p>
<p>You&#8217;re right, however.  The unwillingness to be competent demands micromanagement, and, sadly, vice versa.</p>
<p>By the way, I like your blog.  Is a newsletter in somewhere in our future?</p>
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		<title>Comment on Managing Hourly Employees: Two Stories by shaun</title>
		<link>http://springpointservices.com/blog/managing-hourly-employees-two-stories/comment-page-1/#comment-441</link>
		<dc:creator>shaun</dc:creator>
		<pubDate>Mon, 29 Dec 2008 05:23:48 +0000</pubDate>
		<guid isPermaLink="false">http://springpointservices.com/blog/?p=150#comment-441</guid>
		<description>My goal is to be helpful to &quot;real&quot; people, only a few of whom have consciously chosen a career as a manager.  Most get a promotion, or go get a certificate in something, just trying to move up, get a raise, etc.  Then they run into the jealousies, resentments, fear, &quot;games,&quot; - the human condition in all its splendor.

If they don&#039;t get on top of their emotions, keep their concentration, and focus on the work, they can be sucked into the vortex, and join the general mess in so many workplaces.  

It helps to talk about it.

Thanks for commenting, Pat.

Shaun</description>
		<content:encoded><![CDATA[<p>My goal is to be helpful to &#8220;real&#8221; people, only a few of whom have consciously chosen a career as a manager.  Most get a promotion, or go get a certificate in something, just trying to move up, get a raise, etc.  Then they run into the jealousies, resentments, fear, &#8220;games,&#8221; &#8211; the human condition in all its splendor.</p>
<p>If they don&#8217;t get on top of their emotions, keep their concentration, and focus on the work, they can be sucked into the vortex, and join the general mess in so many workplaces.  </p>
<p>It helps to talk about it.</p>
<p>Thanks for commenting, Pat.</p>
<p>Shaun</p>
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		<title>Comment on Managing Hourly Employees: Two Stories by Pat</title>
		<link>http://springpointservices.com/blog/managing-hourly-employees-two-stories/comment-page-1/#comment-440</link>
		<dc:creator>Pat</dc:creator>
		<pubDate>Mon, 29 Dec 2008 02:58:18 +0000</pubDate>
		<guid isPermaLink="false">http://springpointservices.com/blog/?p=150#comment-440</guid>
		<description>Your examples are realistic...some managers are more comfortable with their roles than others.   I wish that all managers learned quickly from feedback.  Thanks for the stories.
Pat</description>
		<content:encoded><![CDATA[<p>Your examples are realistic&#8230;some managers are more comfortable with their roles than others.   I wish that all managers learned quickly from feedback.  Thanks for the stories.<br />
Pat</p>
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		<title>Comment on Divorce: The High Road is the Way by The High Road &#171; The Divorce Conversation</title>
		<link>http://springpointservices.com/blog/divorce-the-high-road-is-the-way/comment-page-1/#comment-371</link>
		<dc:creator>The High Road &#171; The Divorce Conversation</dc:creator>
		<pubDate>Tue, 28 Oct 2008 12:29:15 +0000</pubDate>
		<guid isPermaLink="false">http://springpointservices.com/blog/?p=169#comment-371</guid>
		<description>[...] http://springpointservices.com/blog/divorce-the-high-road-is-the-way/  Published in: [...]</description>
		<content:encoded><![CDATA[<p>[...] <a href="http://springpointservices.com/blog/divorce-the-high-road-is-the-way/" rel="nofollow">http://springpointservices.com/blog/divorce-the-high-road-is-the-way/</a>  Published in: [...]</p>
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		<title>Comment on The &#8220;Micro-Managing&#8221; Accusation by Wally Bock</title>
		<link>http://springpointservices.com/blog/the-micro-managing-accusation/comment-page-1/#comment-367</link>
		<dc:creator>Wally Bock</dc:creator>
		<pubDate>Thu, 02 Oct 2008 20:37:49 +0000</pubDate>
		<guid isPermaLink="false">http://springpointservices.com/blog/?p=181#comment-367</guid>
		<description>Sometimes I think micromanaging, in the sense of close, directive supervision, is appropriate. It&#039;s the right thing to do if you have a worker who is unable to do the work. That&#039;s the case for most new hires. And sometimes &quot;micromanaging&quot; is actually a form of discipline where the supervisor follows up closely because a competent team member has shown that he or she is unwilling to do the work correctly.</description>
		<content:encoded><![CDATA[<p>Sometimes I think micromanaging, in the sense of close, directive supervision, is appropriate. It&#8217;s the right thing to do if you have a worker who is unable to do the work. That&#8217;s the case for most new hires. And sometimes &#8220;micromanaging&#8221; is actually a form of discipline where the supervisor follows up closely because a competent team member has shown that he or she is unwilling to do the work correctly.</p>
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