I sympathize with that supervisor, but it’s the 21st century and people bring all kinds of personal baggage to work these days. But being from the old school can actually be an asset when managing people – provided they accept a few new realities and keep their concentration:

Here’s an audio that expands on that:

 

Shaun Kieran

ShaunKpro@gmail.com

(207) 767-3864

Or connect here.

 

 

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I’ve taken another stab at an audio about what happens when a parent talks to me about their situation. For a variety of reasons I prefer to call what we do “consultation” rather than “coaching.”  Our conversations help parents be more instinctively comfortable, and – most importantly – maintain their confidence and focus on the parental tasks in front of them.

Everything is better when parents step up and “be” parents to the absolute best of their ability. They both truly help the children they love, and they affirm pieces of themselves that help their own lives be fulfilled no matter what else happens on their journey.  Here’s the audio:  

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It’s more common than you might think that encounters between exes in public can generate a ton of anxiety and trepidation. I’ve been asked about this scenario many times:

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This audio briefly summarizes why you don’t want to give in to your frustrations and the ex’s provocations.

 

 

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Being a Proactive Supervisor Doesn’t Mean Shooting from the Hip

by Shaun Kieran

As a new supervisor in today’s workplace, you certainly don’t need to sprint toward your people with fire in your eyes and a club in your hand to convince them you mean business. But it is also true that supervisors, especially line supervisors, really are the equivalent of early responders. They’re the ones whose early […]

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Workplace Coaching and Employee Assistance Programs (EAP’s) are tools managers should be aware of and utilize to deal with situations in which all the stakeholders are good people, but the problems can’t simply be ignored.

by Shaun Kieran

One of my favorite examples illustrating the many benefits of “coaching” a line supervisor also happened because of the engagement and flexibility provided by a good Employee Assistance Program (EAP.) A supervisor who had only recently become the Office Manager of a very busy State bureau came to the EAP to see me (supposedly) about a […]

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Not a natural authoritarian boss? It’s not necessary.

by Shaun Kieran

Here’s a classic, common situation for line and new supervisors: for whatever reason, an employee has begun having trouble managing his or her feelings, it’s tending to spill out, and may be affecting customer service. From the outside it looks relatively minor. It’s not blatant or outrageous – not a firing offense – but it’s […]

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You’re on a professional “desert island” when real-world, very human circumstances drastically limit available alternatives – you’re stuck.

by Shaun Kieran

“I can NOT believe I’m in this situation!” She was putting her coat on at the end of our session, sounding pretty exasperated, but then – more sadly – she said, “I feel like I’m on a desert island.” The situation she was referring to is one I’ve encountered with increasing frequencey: professionals “stuck” in […]

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Accused of being a Micro Manager? It might be true – and you should definitely try not to be one – but some workplaces do make that hard.

by Shaun Kieran

I’ve done a few workshops where dealing with the accusation of being a “micro manager” has taken up a lot of time in the Q & A. It’s a topic that can really get people cranked up. Very often, what’s going on when that topic gets broached is that a supervisor is in the middle of […]

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Reflections upon a Red Cross Disaster Deployment

by Shaun Kieran

My recent deployment to Houston on behalf of the Red Cross was eye-opening: very sad for so many of the victims, a fair taste of how the Red Cross operates, a good use of my way of providing service and, overall, an affirmation of what’s inside human beings in a crisis. What was slightly unexpected […]

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